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Do you support ColdFusion Report BuilderThe ColdFusion Report Builder uses RDS for the Query Builder. We have RDS disabled for security...
How do I transfer files to my web site?You can publish to your web site directly with a web design tool such as FrontPage, Dreamweaver...
What cart software do you support?We are familiar with the following cart software, which is also compatible with our servers.-...
Can I be moved from one Hosting Plan to another?Yes. Contact support with your domain name and password from the email address on your account...
Can I resell space within my own account?No, the web hosting plans we sell are not to be used as reseller plans.
Can I run Movable Type weblog?Yes. We do not provide the script, but if you have it, you can use it on our servers.
Can I use a .htaccess file to password protect a directory?Yes, on our LINUX servers you can use a .htaccess file to password protect a directory.
Can I use my account for commercial purposes?Yes. You can use your account for commercial purposes. The World Wide Web has become the most...
Do you have the gd extension enabled?We have gd and gd2 extensions enabled on vairous servers. We may have to set write permissions on...
Do you host adult or mature content related websites?We do NOT host adult sites, nor sites which generally would be perceived as being of adult nature...
Do you offer web mail?Yes, we do offer web mail. You will be able to check your email User/POP3 accounts via most email...
Do you support .jsp?While we do support javascript and applets, we do not support java servlet pages (.jsp).
Do you use Urchin for stats?No, we do not use Urching for stats. We support Flashstats and SmarterStats.
How often do you backup your servers?Backups are taken of every server nightly, utilizing R1Soft's backup software.
In what form of currency are your listed prices?Our prices are listed in United States Dollars (USD).
What Anti-Virus Software is Smartermail using?Our SmarterMail mail servers are using Trend Micro's Server Protection Anti-Virus. This program...
What are your namesevers?Here is the Name Server information you need if you are registering a domain that we will host on...
What contract and payment terms are available?We only accept monthly payment for our discounted hosting plans. You can pay by credit card or...
What is a DNS transfer?A DNS transfer is the pointing of your domain name to different mailservers. If you have us...
What is a registrar transfer?A registrar transfer is the moving a domain name from one registrar to another. A registrar is...
What is a sub-domain?A sub-domain is like an extension of your domain name. For example, if your domain name were...
What is data transfer/bandwidth?Bandwidth/Data Transfer is the amount of data that your hosting plan allows your site to send and...
What is Web Hosting?Web hosting basically is rented disk space and bandwidth through a "web host" allowing you to...
What server connectivity do you offer?Our data center has direct OC3 - OC48 links to AT&T, Sprint, Level3, Quest and Genuity.
Who owns my domain name?When you request that we register a domain name on your behalf, you will be the owner of the...
Will I have unlimited access to update my pages?You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web...
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